Get help with your Vamio account, plans, messaging, safety, Host access, privacy or a technical issue.
If you need help using Vamio, email support@getvamio.com.
We also welcome general feedback and feature suggestions at the same address.
To help us understand the issue, include the email address connected to your Vamio account, whether you are using iOS or Android, and a short description of what happened. Screenshots can be useful when they do not contain information you would rather keep private.
Vamio Support will never ask you to send your password.
Email
support@getvamio.com
General enquiries
hello@getvamio.com
Developer
MEDIA JUNKIES SRL
Business address
Aleea Livezilor 43, Bl. 36, Sc. 2, Et. 2, Ap. 122
Sectorul 5, București 052456, Romania
Telephone
+40 757 967 331
Feedback & feature requests
support@getvamio.com
Vamio is available for iOS and Android.
These are the most common areas Vamio Support can help with.
Help with sign-in, account access, profile information, verification and account deletion.
Questions about creating, joining, leaving, hiding or managing public and private plans.
Help with plan chat, direct messages, unread indicators and notification behaviour.
Learn about blocking, reporting, Trusted Contact and other Vamio safety tools.
Help for approved Vamio Hosts with venue profiles, public plans, subscriptions and Host access.
Information about privacy, community rules, acceptable use and Vamio's terms.
Hidden Plans is a personal feed-management feature. Hiding a public plan removes it from your own Vamio feed without deleting, cancelling or changing the plan for anyone else. To hide a plan, open its three-dot options menu and choose Hide this plan. To find it again, open the top-right menu and select Hidden Plans, where you can view or unhide it.
Open the relevant profile or safety options in Vamio and use the available Report or Block controls. For more information about Vamio's safety tools, visit the Safety Centre.
Account deletion is available from Vamio's account settings. If you cannot access your account or need help with an account-deletion request, email support@getvamio.com from the email address connected to your account.
Visit the Vamio FAQ for general information about Vamio, Travel Mode, Hosts and platform availability.
Send us a clear description of the issue and we'll use the information you provide to help investigate it.
